Mortgage Collections Specialist – Loss Mitigation

Ultimate Staffing; Minneapolis (MN); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical Plans

Hospital Indemnity

Dental & Vision

Accident & Critical Illness Insurance

Life Insurance & Short-Term Disability

Earned Safe & Sick Time

Discount Clubs

Job summary

Ultimate Staffing is seeking a Mortgage Collections Specialist (Loss Mitigation) in Minneapolis. This role involves helping borrowers through loss mitigation options to prevent foreclosure while ensuring compliance with regulations. Candidates with 1-2 years of experience in mortgage collections or loan servicing are preferred. The position offers on-site work with some flexibility after training and focuses on outbound calls, educating borrowers, and administrative documentation. Competitive benefits include medical, dental, and discounted services.

Qualifications

• 1-2 years of mortgage collections or loan servicing experience.
• Knowledge of mortgage lending and servicing practices.
• Familiarity with FDCPA and CFPB regulations.

Responsibilities

• Make 20-30 outbound calls to borrowers with past-due payments.
• Educate borrowers on repayment options.
• Send required documentation including Loss Mitigation packages.
• Review accounts and determine pre-qualification for mitigation options.

Skills

Communication skills

Problem-solving skills

Organizational skills

Proficiency with MS Office

Education

High school diploma or GED

Tools

Mortgage servicing software

Job description

Ultimate Staffing is seeking a Mortgage Collections Specialist (Loss Mitigation) in Minneapolis. This role involves helping borrowers through loss mitigation options to prevent foreclosure while ensuring compliance with regulations. Candidates with 1-2 years of experience in mortgage collections or loan servicing are preferred. The position offers on-site work with some flexibility after training and focuses on outbound calls, educating borrowers, and administrative documentation. Competitive benefits include medical, dental, and discounted services.