Mortgage Collateral & Documentation Specialist

Newrez LLC; Tempe (AZ); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Health Savings Account with employer"

401(k) Retirement plan with employer"

Paid Maternity Leave/Parental Bonding/

Tuition & Certification reimbursement

Job summary

Newrez LLC is seeking a Document Administration Collateral Specialist II to manage collateral and servicing documentation. You will coordinate with vendors, custodians, and mortgage servicing teams to ensure timely delivery and accurate recording across systems.

The role requires handling confidential material with professionalism, maintaining inventories, and generating reporting for management and investors.

Qualifications

• High school diploma or equivalent required.
• Associates or bachelor’s degree preferred.
• 2-4 years’ experience in Document Administration or Mortgage Servicing.
• Knowledge of mortgage servicing processes and investor requirements.
• Ability to handle confidential material professionally.

Responsibilities

• Ensure documentation is completed within task SLAs.
• Request collateral files from custodians to meet SLAs for Loss Mitigation, Bankruptcy and Foreclosure.
• Identify and cure collateral delivery exceptions.
• Address inquiries from vendors, investors, and portfolio managers promptly.
• Review task queues and reports to ensure SLA compliance.
• Update and annotate actions in all systems.
• Prepare required reporting for management, investors, and vendors.
• Update MERS database for servicing rights and ownership changes.
• Maintain real-time inventory of physical collateral and images.
• Process shipments of documents or full files as needed.
• Ensure inventory systems reflect accurate collateral/documents within SLAs.
• Perform monthly inventory audits with custodians and file rooms.

Skills

Mortgage servicing

Vendor management

Document administration

Confidential handling

Time management

Education

Associates or Bachelor’s degree preferred

High school diploma or equivalent

Tools

MS Office

Excel

Outlook

Job description

Newrez LLC is seeking a Document Administration Collateral Specialist II to manage collateral and servicing documentation. You will coordinate with vendors, custodians, and mortgage servicing teams to ensure timely delivery and accurate recording across systems.

The role requires handling confidential material with professionalism, maintaining inventories, and generating reporting for management and investors.