Mortgage Closing Specialist - Detail-Oriented & Client-Focused

Members Mortgage Services; Hutchinson (KS); On-site; USD 40,000 - 52,000; Full time

Job summary

The closing associate position at Members Mortgage Services prepares real estate loans to ensure they are closed in conformance with underwriting guidelines, prepares loans for booking and settlement, and tracks and clears post close file exceptions.

You will work with the lender, title companies, realtors, and other vendors to coordinate closings, review mortgage files for data integrity, and ensure compliance with TRID and internal QC policies.

Qualifications

• High school education or equivalent required.
• Excellent verbal and written communication skills.
• Strong customer service and professionalism.
• Ability to maintain confidentiality.
• Problem solving and attention to detail.
• Willingness to adapt to changing priorities.
• Ability to collaborate with coworkers and departments.

Responsibilities

• Review loan files for data integrity.
• Order payoffs and insurance as applicable.
• Prepare closing disclosures in compliance with TRID.
• Reconcile closing disclosures with title company/lender.
• Prepare closing documents per MMS policies.
• Coordinate closing appointment with lender, realtors, borrower, title companies, and vendors.
• Review mortgage loans for internal QC policy compliance.
• Track and clear post-closing file exceptions.
• Provide exceptional customer service to internal and external customers.
• Familiarize with FNMA and FMAC guidelines.
• Perform other projects and duties as assigned.

Skills

Data integrity

Verbal communication

Written communication

Customer service

Problem solving

Attention to detail

Adaptability

Collaboration

Education

High school diploma or GED

Job description

The closing associate position at Members Mortgage Services prepares real estate loans to ensure they are closed in conformance with underwriting guidelines, prepares loans for booking and settlement, and tracks and clears post close file exceptions.

You will work with the lender, title companies, realtors, and other vendors to coordinate closings, review mortgage files for data integrity, and ensure compliance with TRID and internal QC policies.