Morning Shift Operations Supervisor

Ryder System, Inc.; Rock Tavern (NY); On-site; USD 68,000 - 83,000; Full time

Job summary

Ryder System, Inc. in the United States is seeking an Operations Supervisor to assist the Operations Manager in directing shift activities at a Rock Tavern location.

The role involves supervising technicians and service staff, ensuring safety, quality, and on-time vehicle availability while meeting labor and cost targets. The position emphasizes cross-functional training, adherence to Ryder policies, and the ability to back up others in the shop.

Qualifications

• High school diploma or GED required; college degree preferred or equivalent experience.
• Bachelor's or Associate's degree preferred or 1–3 years of maintenance operations experience.
• Maintenance and technical experience in a shop environment required.
• Supervisory experience preferred.

Responsibilities

• Workflow management: plan, schedule, assign work to technicians and review RO.
• Labor management: train and develop personnel; performance management.
• Customer management: manage customer relations and vehicle uptime.
• Asset management: oversee location upkeep and tooling needs.
• Quality management: ensure repairs and inspections meet standards.
• Financial management: control costs and payroll; manage invoicing and budgets.

Skills

Leadership

Labor management

Customer management

Facility management

Safety compliance

Education

Associate's degree or higher

Bachelor's degree preferred

Tools

Shop Management System

Microsoft Office

Job description

Ryder System, Inc. in the United States is seeking an Operations Supervisor to assist the Operations Manager in directing shift activities at a Rock Tavern location.

The role involves supervising technicians and service staff, ensuring safety, quality, and on-time vehicle availability while meeting labor and cost targets. The position emphasizes cross-functional training, adherence to Ryder policies, and the ability to back up others in the shop.