Morning Operations Associate | Elevate Customer Experience

JCPenney; Johnson City (TN); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Medical/dental/vision

Paid vacation/holidays

401(k) with Company match

Employee discount

Job summary

JCPenney in Johnson City, TN seeks an Operations Associate to create an outstanding customer experience by performing operations tasks before store opening. This early morning role works with a team to prepare merchandise and ensure smooth store operations.

Core duties include customer service, pricing/signing, replenishment, receiving, and Omnichannel support. Retail experience of 1–2 years is preferred, with benefits including medical, paid time off, and 401(k) with company match.

Qualifications

• 1–2 years retail experience.

Responsibilities

• Provide customer service and assist customers with questions.
• Execute pricing and signing across store merchandise accurately.
• Replenish and restock to ensure availability of styles and sizes.
• Receive and unload merchandise and prepare backroom stock.
• Maintain safe, clean backroom standards.
• Support Omnichannel activities including BOPIS and ship-from-store.
• Follow merchandising plans to deliver a strong customer experience.

Skills

Customer service

Pricing & signing

Merchandise replenishment

Merchandise receiving

Omnichannel

Job description

JCPenney in Johnson City, TN seeks an Operations Associate to create an outstanding customer experience by performing operations tasks before store opening. This early morning role works with a team to prepare merchandise and ensure smooth store operations.

Core duties include customer service, pricing/signing, replenishment, receiving, and Omnichannel support. Retail experience of 1–2 years is preferred, with benefits including medical, paid time off, and 401(k) with company match.