Retail Operations Associate — Sunrise Shift

JCPenney; Tennessee; On-site; USD 17,908 - 22,041; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) with company match

Associate discount

Paid vacation/holidays

Job summary

JCPenney in Tennessee is seeking an Operations Associate to deliver an outstanding customer experience through store operations. This early morning role involves working with a team to prepare the store before opening, including assisting customers, updating prices, restocking, unloading shipments, and supporting omnichannel activities.

The position emphasizes fast pace, teamwork, and a commitment to merchandising standards, safety, and learning from peers.

Qualifications

• Retail experience preferred.
• Strong customer service orientation.
• Ability to manage multiple tasks in a fast paced environment.

Responsibilities

• Assist customers quickly and provide exceptional service.
• Execute pricing changes and signage accurately across the store.
• Restock merchandise and prepare products for the floor.
• Receive and unload shipments and process backroom merchandise.
• Maintain clean, organized stockroom and backroom standards.
• Support omnichannel initiatives like Buy Online Pickup in Store and Ship from Store.
• Support merchandising strategy and maintain placement standards.
• Engage in learning and training materials to improve processes.

Skills

Customer service

Pricing & signage

Stock replenishment

Merchandising

Omnichannel operations

Job description

JCPenney in Tennessee is seeking an Operations Associate to deliver an outstanding customer experience through store operations. This early morning role involves working with a team to prepare the store before opening, including assisting customers, updating prices, restocking, unloading shipments, and supporting omnichannel activities.

The position emphasizes fast pace, teamwork, and a commitment to merchandising standards, safety, and learning from peers.