Retail Operations Pro - Morning Shift

JCPenney; Knoxville (TN); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Employee discount

401(k) match

Paid holidays

Job summary

JCPenney in Knoxville, TN is seeking an Operations Associate to create an outstanding customer experience by performing in-store operations before opening. This early-morning role requires teamwork to prep the sales floor and backroom.

You will handle customer service, pricing/signing, replenishment, merchandise receiving, backroom upkeep, and support omnichannel initiatives. 1–2 years retail experience preferred; energetic, detail-oriented team player with a readiness to learn.

Qualifications

• 1–2 years of retail experience.
• Able to work early morning shifts.
• Strong customer-service mindset.

Responsibilities

• Provide attentive customer service and assist shoppers.
• Execute pricing and signing across store merchandise.
• Replenish and restock to keep floor stock available.
• Receive and unload merchandise with the team.
• Maintain safe, clean, and organized backrooms.
• Support omnichannel initiatives (Buy Online Pickup in Store, Ship from Store, etc.).
• Implement merchandising plans and uphold standards.
• Participate in ongoing training and learning activities.

Skills

Customer service

Pricing & signing

Merchandise replenishment

Inventory handling

Omnichannel support

Team collaboration

Learning mindset

Job description

JCPenney in Knoxville, TN is seeking an Operations Associate to create an outstanding customer experience by performing in-store operations before opening. This early-morning role requires teamwork to prep the sales floor and backroom.

You will handle customer service, pricing/signing, replenishment, merchandise receiving, backroom upkeep, and support omnichannel initiatives. 1–2 years retail experience preferred; energetic, detail-oriented team player with a readiness to learn.