Monetization & Contracts Strategy Lead

Stripe; Seattle (WA); On-site; USD 108,000 - 162,000; Full time

Benefits offered by this job

Equity

401(k) plan

Medical benefits

Job summary

Stripe is seeking a Monetization and Contract Success Specialist to guide complex commercial agreements through pre-signature review with a focus on operational feasibility and system implementation. You will collaborate with multiple teams to resolve issues, improve workflows, and enable scalable contract processes.

The role emphasizes risk-aware decision making, process automation, and strong stakeholder service within Stripe’s MACS group.

Qualifications

• 5+ years of relevant experience in commercial contracting, deal management, legal operations, monetization operations, pricing activation, billing operations, or a related field.

Responsibilities

• Serve as a subject-matter expert across the commercial contract lifecycle, advising deal owners on the supportability elements of sales contract reviews.
• Review and interpret commercial and legal terms, identify operational requirements and potential risks, and prepare agreements or deal inputs for review under established guidelines.
• Partner with Deal Pricing, Deal Strategy, Commercial Legal, Business Practices, Accounting, Billing, Tax, Sales Operations, Engineering, and account teams to align commercial objectives with operational capabilities.
• Review and, where appropriate, advise on commercial terms, balancing user needs, Stripe’s objectives, operational feasibility, and risk.
• Own the feedback loop with Pricing Activation for accurate onboarding of custom contracts and pricing terms into Stripe’s billing and financial systems.
• Manage contract and deal workflows in relevant systems, maintain clear documentation, and provide proactive communication on status, dependencies, and next steps.
• Support the end-to-end contract lifecycle, including inquiries, escalations, implementation troubleshooting, billing-related issues, and post-execution corrections.
• Build scalable, auditable processes and controls that balance and improve contract quality, activation accuracy, deal velocity, and the user experience.
• Analyze operational data and recurring issues to identify root causes, measure performance, and recommend process or system improvements.
• Partner with Engineering and internal systems teams to translate operational needs into durable tooling, automation, and workflow enhancements.
• Support internal and external audits, key programs, and other cross-functional initiatives as needed.
• Contribute to building a high-performing team culture grounded in sound judgment, continuous improvement, accountability, and excellent stakeholder service.

Skills

Contract management

Pricing activation

Billing operations

Legal operations

Analytical skills

Cross-functional collaboration

Attention to detail

Communication skills

Problem solving

Job description

Stripe is seeking a Monetization and Contract Success Specialist to guide complex commercial agreements through pre-signature review with a focus on operational feasibility and system implementation. You will collaborate with multiple teams to resolve issues, improve workflows, and enable scalable contract processes.

The role emphasizes risk-aware decision making, process automation, and strong stakeholder service within Stripe’s MACS group.