Mon-Fri Front Desk & Scheduling Pro (No Weekends)

Keystone Rural Health Center; Emmitsburg (MD); On-site; USD 21,000 - 30,000; Full time

Job summary

Keystone Health is seeking a friendly and dependable Front Office Staff member for our behavioral health practice. The role is the first point of contact for patients and supports daily operations in a fast-paced setting.

You will handle check-ins, scheduling, payments, and essential administrative tasks with a patient-centered mindset. Earn a stable full-time position with a Monday–Friday schedule, no weekends or holidays.

Qualifications

• High School Diploma or GED required.
• Prior medical office experience preferred.
• Strong computer and customer service skills.

Responsibilities

• Greeting and assisting patients in a professional and compassionate manner.
• Scheduling appointments and managing provider calendars.
• Verifying insurance coverage and obtaining necessary authorizations.
• Updating patient demographic and insurance information.
• Collecting copays and other patient payments.
• Answering and directing telephone calls.
• Checking patients in and out for appointments.
• Maintaining accurate patient records and ensuring confidentiality.
• Assisting with other administrative duties as assigned.

Skills

Customer service

Time management

Communication skills

Education

High School Diploma or GED

Tools

MS Office

Job description

Keystone Health is seeking a friendly and dependable Front Office Staff member for our behavioral health practice. The role is the first point of contact for patients and supports daily operations in a fast-paced setting.

You will handle check-ins, scheduling, payments, and essential administrative tasks with a patient-centered mindset. Earn a stable full-time position with a Monday–Friday schedule, no weekends or holidays.