Front Office Staff

Keystone Health; Falmouth (MA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Equal Opportunity Employer

Job summary

Keystone Pediatric Dentistry is seeking a friendly, organized Front Office Staff member to join our growing team. You will greet patients and families, schedule appointments, verify insurance, update records, and collect copays in a fast-paced environment.

Qualifications include a high school diploma or GED and experience in a medical or dental office; bilingual abilities are a plus. This is a full-time position with a Monday–Friday schedule and no weekends or holidays.

Qualifications

• High school diploma or GED required.
• Previous medical or dental front office experience preferred.
• Bilingual skills are a plus.

Responsibilities

• Greet and assist patients and families.
• Schedule appointments.
• Verify insurance coverage and benefits.
• Update patient demographics and records.
• Collect copayments and outstanding balances.
• Answer and direct telephone calls.
• Check patients in and out efficiently.
• Provide exceptional customer service in a fast-paced environment.

Skills

Greeting patients

Appointment scheduling

Insurance verification

Customer service

Bilingual

Education

HS Diploma or GED

Tools

EHR software

Job description

At Keystone Health, we aspire for you to feel empowered and fulfilled as you work towards our shared mission of delivering heartfelt care. Earn a living where your heart truly belongs.

Front Office Staff

Full-Time | No Weekends | No Holidays

Schedule:

• Monday, Tuesday, Wednesday, and Friday: 8:30 AM - 5:30 PM (1-hour lunch)
• Thursday: 9:00 AM - 6:00 PM (1-hour lunch)

Join Our Team at Keystone Pediatric Dentistry!

Keystone Pediatric Dentistry is seeking a friendly, organized, and motivated Front Office Staff member to join our growing team. This position plays a vital role in creating a positive experience for our patients and families while supporting the daily operations of our practice.

Responsibilities include:

• Greeting and assisting patients and families
• Scheduling appointments
• Verifying insurance coverage and benefits
• Updating patient demographics and records
• Collecting copayments and outstanding balances
• Answering and directing telephone calls
• Checking patients in and out efficiently
• Providing exceptional customer service in a fast-paced environment

Qualifications:

• High school diploma or GED required
• Previous medical or dental office experience preferred
• Bilingual skills are a plus
• Strong communication and customer service skills
• Excellent attention to detail and organizational abilities
• Ability to multitask and manage time effectively
• Positive attitude and commitment to teamwork

What We’re Looking For: The ideal candidate is dependable, detail-oriented, and enjoys working with children and families. They thrive in a fast-paced setting, embrace new challenges, and contribute positively to a collaborative team environment.

Come be a part of a practice dedicated to providing exceptional pediatric dental care while making every visit a positive experience for our patients and their families!

Keystone Health is an Equal Opportunity Employer