Front Office Staff

Keystone Rural Health Center; Tennessee; On-site; USD 17,000 - 25,000; Full time

Job summary

Keystone Pediatric Dentistry is seeking a friendly, organized Front Office Staff member to join our growing team. This full-time position supports daily operations, greets patients, schedules appointments, handles insurance verification, and manages check-in/check-out with a focus on exceptional customer service for families and children.

Ideal candidates have a high school diploma or GED, prior medical or dental office experience, strong communication skills, and the ability to multitask in a

Qualifications

• High school diploma or GED required.
• Previous medical or dental office experience preferred.
• Bilingual skills are a plus.
• Strong communication and customer service skills.

Responsibilities

• Greeting and assisting patients and families.
• Scheduling appointments.
• Verifying insurance coverage and benefits.
• Updating patient demographics and records.
• Collecting copayments and outstanding balances.
• Answering and directing telephone calls.
• Checking patients in and out efficiently.
• Providing exceptional customer service in a fast-paced environment.

Skills

Strong communication skills

Customer service skills

Bilingual

Multitasking

Education

High school diploma or GED

Job description

At Keystone Health, we aspire for you to feel empowered and fulfilled as you work towards our shared mission of delivering heartfelt care. Earn a living where your heart truly belongs.

Front Office Staff Full-Time | No Weekends | No Holidays

Schedule: Monday, Tuesday, Wednesday, and Friday: 8:30 AM - 5:30 PM (1-hour lunch) Thursday: 9:00 AM - 6:00 PM (1-hour lunch)

Join Our Team at Keystone Pediatric Dentistry!

Keystone Pediatric Dentistry is seeking a friendly, organized, and motivated Front Office Staff member to join our growing team. This position plays a vital role in creating a positive experience for our patients and families while supporting the daily operations of our practice.

Responsibilities include:

• Greeting and assisting patients and families
• Scheduling appointments
• Verifying insurance coverage and benefits
• Updating patient demographics and records
• Collecting copayments and outstanding balances
• Answering and directing telephone calls
• Checking patients in and out efficiently
• Providing exceptional customer service in a fast-paced environment

Qualifications:

• High school diploma or GED required
• Previous medical or dental office experience preferred
• Bilingual skills are a plus
• Strong communication and customer service skills
• Excellent attention to detail and organizational abilities
• Ability to multitask and manage time effectively
• Positive attitude and commitment to teamwork

What We’re Looking For:

The ideal candidate is dependable, detail-oriented, and enjoys working with children and families. They thrive in a fast-paced setting, embrace new challenges, and contribute positively to a collaborative team environment.

Come be a part of a practice dedicated to providing exceptional pediatric dental care while making every visit a positive experience for our patients and their families!

Keystone Health is an Equal Opportunity Employer

Keystone Health is a well-established, community-based, non-profit organization that delivers high-quality health care to individuals and families with and without insurance.

Keystone Health recognizes that a positive work culture in healthcare is essential for a successful organization.

A positive work culture at Keystone Health includes employee appreciation, recognized autonomy, communication, building connections, encouraging collaboration, following ethical practices, and supporting employee wellbeing.

As an employee at Keystone Health, our hope is that you will feel empowered and fulfilled, working towards our shared mission of providing care that comes from the heart.