Mon-Fri Administrative Assistant & CSR — Growth & PTO

Shannon Kuhn Insurance; Covington (LA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Hands on Training

Retirement Plan

Career Growth Opportunities

Mon-Fri Schedule

Job summary

Shannon Kuhn Insurance in Covington, Louisiana, is seeking a full-time Administrative Assistant / Customer Service to be the first point of contact for clients. The ideal candidate will have strong customer service skills, an upbeat attitude, and excellent multi-tasking capabilities. Responsibilities include greeting customers, answering calls, documenting contacts, and providing exceptional service. Join our team for a career with purpose in a supportive work environment that values client relationships and professional growth.

Qualifications

• Genuine willingness to learn, be resourceful and coachable.
• Upbeat, positive, and enthusiastic attitude.
• Strong self-starter with a sense of urgency.

Responsibilities

• Greet customers in a friendly manner.
• Document customer contacts in eAgent.
• Answer incoming calls promptly.
• Take payments and update customer information.
• Provide exceptional customer service.

Skills

Customer service skills

Multi-tasking

Problem-solving

Professional phone etiquette

Team player

Job description

Shannon Kuhn Insurance in Covington, Louisiana, is seeking a full-time Administrative Assistant / Customer Service to be the first point of contact for clients. The ideal candidate will have strong customer service skills, an upbeat attitude, and excellent multi-tasking capabilities. Responsibilities include greeting customers, answering calls, documenting contacts, and providing exceptional service. Join our team for a career with purpose in a supportive work environment that values client relationships and professional growth.