Customer Service Representative

The Juris Agency; Harvey (LA); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

PTO

Career Growth Opportunities

Retirement Plan

Mon-Fri Schedule

Job summary

Insurance Center of New Orleans is seeking a Full Time Customer Service Representative. The role focuses on helping clients meet insurance needs with enthusiasm and meticulous attention to detail.

The position offers ongoing professional development, licensing assistance for Property & Casualty, and room to grow within the team. Responsibilities include processing insurance documentation, assisting clients with payments, supporting agents with daily tasks, and maintaining accurate client

Qualifications

• Insurance Property & Casualty customer service experience required.
• Strong computer skills, including Microsoft Office Suite and agency management software.
• Detail oriented, able to multitask and learn quickly.
• Professional communication skills and teamwork.

Responsibilities

• Issue insurance documentation and update policies.
• Assist clients with payments and inquiries.
• Support agents with daily tasks and record keeping.
• Maintain accurate client records and follow up on questions.

Skills

Customer service

MS Office

Agency Management Software

Detail oriented

Team player

Tools

Microsoft Office Suite

Agency Management Software

Job description

Job Description

The Insurance Center of New Orleans is excited to have the opportunity to meet you! We are seeking a Full Time Customer Service Representative to join our team of knowledgeable insurance professionals. Your enthusiasm for helping clientsmeet their insurance needs and your attention to detail to ensure they are able to protect everything that matters most to them will make you a fantastic addition to our team. We want to see you succeed, which is why we offer ongoing professional development, Property & Casualty Licensing Assistance, and room to grow. We can't wait to meet you!

Benefits

• Paid Time Off (PTO)
• Career Growth Opportunities
• Retirement Plan
• Mon-Fri Schedule

Responsibilities

• Issue insurance documentation and update policies.
• Assist clients with payments
• Assist agents with daily tasks
• Obtain and maintain accurate client records.
• Answer client questions, problem solve, and follow up.

Requirements

• Insurance Property & Casualty customer service experience required. License not required.
• Strong computer and technical skills, including Microsoft Office Suite and Agency Management software proficiency.
• A team player who is detail oriented with the ability to multitask and willingness to learn.
• Professional communication skills.