Insurance Customer Advocate — Growth & PTO (Mon-Fri)

Theinscenter; Harvey (LA); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

PTO

Career Growth Opportunities

Retirement Plan

Mon-Fri Schedule

Job summary

Insurance Center of New Orleans is seeking a Full Time Customer Service Representative. The role focuses on helping clients meet insurance needs with enthusiasm and meticulous attention to detail.

The position offers ongoing professional development, licensing assistance for Property & Casualty, and room to grow within the team. Responsibilities include processing insurance documentation, assisting clients with payments, supporting agents with daily tasks, and maintaining accurate client

Qualifications

• Insurance Property & Casualty customer service experience required.
• Strong computer skills, including Microsoft Office Suite and agency management software.
• Detail oriented, able to multitask and learn quickly.
• Professional communication skills and teamwork.

Responsibilities

• Issue insurance documentation and update policies.
• Assist clients with payments and inquiries.
• Support agents with daily tasks and record keeping.
• Maintain accurate client records and follow up on questions.

Skills

Customer service

MS Office

Agency Management Software

Detail oriented

Team player

Tools

Microsoft Office Suite

Agency Management Software

Job description

Insurance Center of New Orleans is seeking a Full Time Customer Service Representative. The role focuses on helping clients meet insurance needs with enthusiasm and meticulous attention to detail.

The position offers ongoing professional development, licensing assistance for Property & Casualty, and room to grow within the team. Responsibilities include processing insurance documentation, assisting clients with payments, supporting agents with daily tasks, and maintaining accurate client