Mobility Tech Support Project Specialist

Skadden, Arps...LLP; New York (NY); Hybrid; USD 105,000 - 120,000; Full time

Benefits offered by this job

Year-end bonuses

Comprehensive health care

Paid time off

Learning and development

Job summary

Skadden, Arps, Slate, Meagher & Flom LLP seeks a Technology Support Services Project Specialist, Mobility in New York (hybrid). You will support mobility across the Americas, assist with AT&T accounts, contracts, and invoicing, and coordinate with carriers and internal teams to ensure smooth device provisioning and lifecycle management.

Responsibilities include device onboarding/offboarding, inventory maintenance, and knowledge-base updates, with strong emphasis on accuracy, process adherence

Qualifications

• High school diploma or equivalent required.
• Minimum three years of related experience.
• Excellent written and verbal communication needed.
• Strong analytical, organizational and problem-solving ability.
• Ability to manage competing priorities in a fast-paced environment.
• Willingness to travel and adjust hours as needed.
• Knowledge of mobile service provisioning and carrier models.

Responsibilities

• Support mobility across the Americas under Mobility Supervisor guidance.
• Assist with AT&T account, service requests, contracts and invoicing.
• Coordinate with mobile carrier Account Managers and Service Managers.
• Maintain SMT inventory database and track device assignments.
• Assist onboarding/offboarding, device collection and data wiping.
• Provide timely responses and maintain knowledge base articles.

Skills

Analytical skills

Organizational skills

Problem-solving

Written communication

Verbal communication

Prioritization

Travel flexibility

Flexible hours

HR knowledge

Networking basics

Education

High School diploma or equivalent

Tools

Outlook

Excel

PowerPoint

Skadden Mobile Tracking

Mobile Smartphone Ordering Administration

Apple Business Manager

AT&T Premier

ISМ

Endpoint maintenance

Mobility inventory system

MDM activations

Job description

Skadden, Arps, Slate, Meagher & Flom LLP seeks a Technology Support Services Project Specialist, Mobility in New York (hybrid). You will support mobility across the Americas, assist with AT&T accounts, contracts, and invoicing, and coordinate with carriers and internal teams to ensure smooth device provisioning and lifecycle management.

Responsibilities include device onboarding/offboarding, inventory maintenance, and knowledge-base updates, with strong emphasis on accuracy, process adherence