Mobility Tech Ops & CI Leader — Multi-Site Impact

CTDI; West Chester (Chester County); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Weekly pay every Thursday

Monthly Incentive Bonus

Health, Dental, Vision, & Prescription

401(k)

Life insurance

Disability insurance

Employee assistance program

Tuition reimbursement

Job summary

CTDI is seeking a Technical Operations and Continuous Improvement Manager to lead multi-site engineering sustainment, technology deployment and operational improvement across CTDI Mobility facilities. You will own the roadmap for maintenance and introduction of new equipment, systems, and processes, partnering with branch managers, engineering, IT, quality, and operations.

The role requires strong technical fluency, operational judgment, and execution discipline to translate business needs into

Qualifications

• Bachelor's degree in engineering, operations, business, supply chain, information technology, or related field.
• Progressive leadership experience in technical operations and cross-site teams.
• Experience leading managers across multiple sites or remote locations.
• Strong technical aptitude and working knowledge of operational technology and troubleshooting.
• Ability to build and execute roadmaps, manage multiple priorities, and deliver projects.
• Willingness to travel as required by business needs.

Responsibilities

• Develop and execute an engineering sustainment roadmap across multiple facilities, balancing reliability, capacity, risk, cost, and priorities.
• Establish governance for health, supportability, maintenance, and lifecycle management of critical equipment and systems.
• Coordinate priorities across branch operations, engineering, IT, quality, maintenance, vendors, and support functions.
• Define and monitor sustainment measures: uptime, downtime, response time, and cost of support.
• Lead deployment of new technology from requirements to transition to ongoing support.
• Partner with managers to identify CI opportunities and manage a formal improvement roadmap.

Skills

Leadership

Cross-functional teamwork

Communication

Strategic planning

Root-cause analysis

Stakeholder management

Travel willingness

Education

Bachelor's degree in engineering or related field

Job description

CTDI is seeking a Technical Operations and Continuous Improvement Manager to lead multi-site engineering sustainment, technology deployment and operational improvement across CTDI Mobility facilities. You will own the roadmap for maintenance and introduction of new equipment, systems, and processes, partnering with branch managers, engineering, IT, quality, and operations.

The role requires strong technical fluency, operational judgment, and execution discipline to translate business needs into