Mobility Tech Concierge

Metropolis Technologies; Aiea (HI); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible spending accounts

Long/Short term disability

Life insurance

401k

Paid time off

Job summary

SP+ is a Metropolis company focused on AI-driven parking technology. We seek a Mobility Specialist to enhance the guest experience, enroll customers in our technology, and maintain parking areas with a strong customer-first mindset.

The role involves assisting guests, educating on Metropolis parking tech, and supporting daily operations in a fast-paced environment. Weekend/evening shifts may be required with growth potential within the team.

Qualifications

• High school diploma or GED preferred, but not required.
• Strong customer service orientation with a willingness to go above and beyond.
• Comfortable using mobile devices and technology (iPad, iPhone, Android).
• Ability to communicate effectively in spoken English with customers and team members.
• Reliable, adaptable, and thrive in a fast-paced environment.

Responsibilities

• Greet and assist guests in parking lots and garages, providing professional and friendly service.
• Educate customers on Metropolis parking technology and assist with enrollment as needed.
• Promote positive customer relationships by consistently delivering excellent customer service.
• Respond to customer questions and concerns confidently and courteously.
• Patrol assigned parking lots and garages to identify vehicles without proper payment or authorization.
• Issue parking violations in accordance with company policies.
• Document violations using company-provided mobile devices, including photo documentation.
• Maintain the cleanliness of parking lots, garages, and common areas.
• Identify and report debris, hazards, or maintenance issues promptly.
• Sweep floors, collect trash, and empty trash receptacles as needed.
• Perform basic vehicle maintenance tasks, including cleaning, washing, oil changes, and minor upkeep.
• Work independently and collaboratively as part of a team.
• Observe all safety protocols at all times.
• Perform additional duties as assigned.

Skills

Customer service

English fluency

Tech-savvy

Team player

Detail oriented

Education

High school diploma or GED

Tools

iPad

iPhone

Android devices

Job description

SP+ is a Metropolis company focused on AI-driven parking technology. We seek a Mobility Specialist to enhance the guest experience, enroll customers in our technology, and maintain parking areas with a strong customer-first mindset.

The role involves assisting guests, educating on Metropolis parking tech, and supporting daily operations in a fast-paced environment. Weekend/evening shifts may be required with growth potential within the team.