Parking Tech Concierge & Mobility Specialist

Metropolis Technologies; Detroit (MI); On-site; USD 18,184 - 25,898; Full time

Job summary

SP, a Metropolis company, is seeking a Mobility Specialist in Detroit to greet guests, guide them through Metropolis parking technology, and enroll customers in the system. You will patrol garages, enforce payment policies, report hazards, and maintain clean, safe lots while delivering courteous, professional service.

This role requires stamina, reliability, and strong English communication, with shifts including weekends and evenings; must be able to stand for long periods.

Qualifications

• High school diploma or GED preferred.
• Customer service experience preferred.
• Comfort with mobile devices.
• Ability to communicate effectively in English.
• Reliable and adaptable in a fast-paced environment.

Responsibilities

• Greet and assist guests in parking areas with professional service.
• Educate customers on Metropolis parking technology and enroll them as needed.
• Maintain parking lot cleanliness and safety; report hazards.
• Patrol garages; enforce payment policies; issue violations as needed.
• Document violations using company mobile devices.
• Work independently and with a team; observe all safety protocols.

Skills

Customer service

Communication

Reliability

Adaptability

English language

Education

High school diploma or GED

Tools

Mobile devices

Enrollment tools

Job description

SP, a Metropolis company, is seeking a Mobility Specialist in Detroit to greet guests, guide them through Metropolis parking technology, and enroll customers in the system. You will patrol garages, enforce payment policies, report hazards, and maintain clean, safe lots while delivering courteous, professional service.

This role requires stamina, reliability, and strong English communication, with shifts including weekends and evenings; must be able to stand for long periods.