Mobility Service Specialist — Fast-Paced Auto Support

Lucid Motors; Scottsdale (AZ); On-site; USD 29,000 - 40,000; Full time

Job summary

Lucid Motors is looking for a Service Assistant to support the daily operations of our service team. You will help ensure a world-class experience for Lucid clients by handling vehicle drives, coordinating rides, and assisting with vehicle hand-overs and basic shop tasks.

The role requires a valid driver’s license, basic automotive knowledge, and the ability to work in a fast-paced environment with flexible hours including weekends. CPR training may be required post-hire.

Qualifications

• 18 years of age or older.
• Basic automotive knowledge.
• Willingness to obtain forklift certification post hire.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and multitask.
• Ability to stand and walk for extended periods.
• Full-time, including weekends or extended hours during busy periods.
• Willingness to complete CPR training post hire.
• Valid driver’s license with no suspensions within the past year.

Responsibilities

• Provides a world-class customer experience to all Lucid clients, both internal and external.
• Vehicle drives include dropping off or picking up customer vehicles and/or loaners, runs to the Bodyshop, test charging at EA charge stations, among others.
• Arranging Lyft rides for internal vehicle moves per request.
• Assist with Pre-Delivery Inspection (PDI) carrier preparation and vehicle hand-over. When needed, help with check in process.
• Assist technicians with basic repairs in the shop.
• Other duties as assigned including but not limited to moving and staging vehicles, delivering parts, washing vehicles, and assisting the service department as needed

Skills

Customer service

Communication

Organizational skills

Attention to detail

Multitasking

Customer-focused

Tools

Forklift certification

Job description

Lucid Motors is looking for a Service Assistant to support the daily operations of our service team. You will help ensure a world-class experience for Lucid clients by handling vehicle drives, coordinating rides, and assisting with vehicle hand-overs and basic shop tasks.

The role requires a valid driver’s license, basic automotive knowledge, and the ability to work in a fast-paced environment with flexible hours including weekends. CPR training may be required post-hire.