Vehicle Services Concierge

Lucid Motors; United States; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life and disability coverage

Paid time off

Paid holidays, paid sick leave

401(k) retirement plan

Equity program and annual incentive

Job summary

Lucid Motors is hiring a Service Assistant to support daily operations and ensure a smooth service experience for both internal and external clients. You will help with vehicle drop-offs and hand-overs, coordinate rides, assist with inspections, and support technicians with basic repairs in a fast-paced workshop environment.

The role emphasizes adaptability to a rapidly changing workload, learning opportunities, and career development within the automotive industry.

Qualifications

• 18 years of age or older
• Basic automotive knowledge

Responsibilities

• Provides a world-class customer experience to all Lucid clients, both internal and external
• Vehicle drives include dropping off or picking up customer vehicles and/or loaners, runs to the Bodyshop, test charging at EA (Electrify America) charge stations, among others.
• Arranging Lyft rides for internal vehicle moves per request
• Assist with Pre-Delivery Inspection (PDI) carrier preparation and vehicle hand-over. When needed, help with check in process
• Assist technicians with basic repairs in the shop
• Other duties as assigned including but not limited to moving and staging vehicles, delivering parts, washing vehicles, and assisting the service department as needed

Skills

Basic automotive knowledge

Job description

Lucid Motors is hiring a Service Assistant to support daily operations and ensure a smooth service experience for both internal and external clients. You will help with vehicle drop-offs and hand-overs, coordinate rides, assist with inspections, and support technicians with basic repairs in a fast-paced workshop environment.

The role emphasizes adaptability to a rapidly changing workload, learning opportunities, and career development within the automotive industry.