Mobile Wireless Sales Pro — Customer Focused

T-MOBILE USA, Inc.; Southwood Acres (CT); On-site; USD 42,000 - 68,000; Full time

Job summary

T-Mobile USA, Inc. is hiring Mobile Associates for store-in-store roles to energize the retail experience and drive sales. You will engage customers, demonstrate wireless solutions, and onboard new users while learning the latest products and processes.

The role emphasizes customer service, speed, and teamwork in a high-traffic environment. Compensation includes hourly pay with training pay, growth opportunities, and broad benefits.

Qualifications

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment preferred. Required

Responsibilities

• Proactively engages with a broad range of customers in a highly-traffic retail environment.
• Identify customer needs and use solution-based selling techniques to demonstrate value of T-Mobile products.
• Complete training on in-store experience, products, processes, and systems; stay customer ready and onboard customers properly.
• Builds relationships with nearby leadership and teams to support the customer experience from account setup to device support.

Skills

Customer service

Sales

Retail experience

Communication

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring Mobile Associates for store-in-store roles to energize the retail experience and drive sales. You will engage customers, demonstrate wireless solutions, and onboard new users while learning the latest products and processes.

The role emphasizes customer service, speed, and teamwork in a high-traffic environment. Compensation includes hourly pay with training pay, growth opportunities, and broad benefits.