Mobile Vehicle Diagnostic Technician | Autel Specialist

Jobtailor; Baton Rouge (LA); On-site; USD 42,000 - 58,000; Full time

Job summary

Jobtailor is seeking a Mobile Diagnostic Technician in Baton Rouge, LA to apply technical knowledge to assist customers and support the Autel scanning unit. You will handle inbound and outbound calls and respond to questions about scanning procedures and vehicle technology.

The position requires 2+ years of diagnostic experience; I-CAR/ASE certifications are preferred. You will perform research, interpret estimates and work orders, and maintain clear communication with customers and teammates.

Qualifications

• Minimum 2+ years of prior experience as a Diagnostic Technician.
• I-CAR Certification preferred.
• ASE Certification preferred.
• Must have or obtain tools to complete duties as assigned.
• Must pass pre-employment screenings including background checks.
• Minimum age requirement of 21+ years.
• Ability to lift objects over 50 lbs.
• Ability to read and understand instructions, estimates, and work orders.
• Effective verbal and written communication skills.
• Work through competing priorities in a fast-paced environment.
• Eligible to work in the U.S. with no restrictions.

Responsibilities

• Apply technical knowledge to assist customers.
• Answer inbound and outbound phone calls in support of the Autel scanning unit.
• Answer technical questions relating to scanning procedures of the Autel unit.
• Conduct research to understand, explain, and resolve technology issues on vehicles.
• Perform all-purpose duties as assigned as a Mobile Diagnostic Technician.

Skills

Diagnostic Technician Experience

I-CAR Certification

ASE Certification

Customer Service Skills

Technical Communication

Tools

Autel Scanning Unit

Diagnostic Tools

Job description

Jobtailor is seeking a Mobile Diagnostic Technician in Baton Rouge, LA to apply technical knowledge to assist customers and support the Autel scanning unit. You will handle inbound and outbound calls and respond to questions about scanning procedures and vehicle technology.

The position requires 2+ years of diagnostic experience; I-CAR/ASE certifications are preferred. You will perform research, interpret estimates and work orders, and maintain clear communication with customers and teammates.