Mobile Autel Diagnostic Technician | Tech Support

Jobtailor; Hattiesburg (MS); On-site; USD 42,000 - 65,000; Full time

Job summary

Jobtailor is seeking a Diagnostic Technician to support customers with Autel scanning units and vehicle technology. You will handle inbound and outbound calls, answer technical questions about scanning procedures, and apply your technical knowledge to resolve complex issues.

Role requires hands-on diagnostic skills, strong communication, and the ability to work in a fast-paced environment. Prior experience and relevant certifications are preferred; local candidates in the Hattiesburg area are

Qualifications

• 2+ years of prior experience as a Diagnostic technician required.
• I-CAR & ASE certifications preferred
• Must be able to pass all pre-employment screenings including background checks
• Must be eligible to work in the U.S. with no restrictions

Responsibilities

• Apply technical knowledge to assist customers
• Answer inbound and outbound phone calls in support of the Autel scanning unit
• Answer technical questions relating to scanning procedures of the Autel unit
• Conduct research to understand, explain, and resolve technology issues on vehicles
• Perform all-purpose duties as assigned

Skills

Diagnostic Technician Experience

Autel Scanning Unit Knowledge

I-CAR Certification

ASE Certification

Effective Communication

Tools

Autel Scanning Unit

Diagnostic Tools

Job description

Jobtailor is seeking a Diagnostic Technician to support customers with Autel scanning units and vehicle technology. You will handle inbound and outbound calls, answer technical questions about scanning procedures, and apply your technical knowledge to resolve complex issues.

Role requires hands-on diagnostic skills, strong communication, and the ability to work in a fast-paced environment. Prior experience and relevant certifications are preferred; local candidates in the Hattiesburg area are