Mobile Tech & Service Specialist

T-Mobile; Northfield (MN); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health insurance

401(k)

Employee stock grants

Paid time off

Stock purchase plan

Job summary

T-Mobile USA, Inc. is seeking Mobile Associates to engage customers, explain plans, and demonstrate devices in a fast-paced retail environment. You will build product knowledge, assist customers throughout their shopping journey, and use digital tools to showcase coverage and features.

The role emphasizes customer service, sales, and teamwork, with training provided. The company offers competitive pay, annual stock grants, a 401(k), tuition assistance, paid time off, and opportunities for career

Qualifications

• High School Diploma/GED required.
• 6 months of customer service or sales experience in a retail environment preferred.

Responsibilities

• Deliver personalized technology and service solutions through customer service and sales.
• Demonstrate network coverage and service plans using digital tools.
• Complete training to learn retail processes and wireless tech.
• Collaborate across channels to ensure a seamless customer experience.

Skills

Customer service

Sales skills

Effective communication

Team collaboration

Problem solving

Education

High School Diploma/GED

Tools

POS systems

Digital tools

Job description

T-Mobile USA, Inc. is seeking Mobile Associates to engage customers, explain plans, and demonstrate devices in a fast-paced retail environment. You will build product knowledge, assist customers throughout their shopping journey, and use digital tools to showcase coverage and features.

The role emphasizes customer service, sales, and teamwork, with training provided. The company offers competitive pay, annual stock grants, a 401(k), tuition assistance, paid time off, and opportunities for career