Mobile Tech & Service Pro - Stock Grant Eligible

T-Mobile US Inc.; Village of Depew (NY); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Job summary

T-Mobile US Inc. is seeking a Retail Mobile Associate to engage customers, explain plans, and guide them through their shopping journey in a fast-paced store environment.

You will develop product knowledge, demonstrate technology solutions with digital tools, complete training on retail processes and wireless innovations, and collaborate with teammates to deliver a seamless customer experience. Hourly pay starts at $18 with on-the-job training pay of $5 and a guaranteed $20/hour inclusive of

Qualifications

• High School Diploma or GED is required.
• 6 months of customer service or sales experience in retail is preferred.
• Ability to learn and use digital tools for product demonstrations.
• Interest in technology and service plans.

Responsibilities

• Deliver personalized technology and service solutions to meet customer needs.
• Demonstrate network coverage and product features using digital tools.
• Complete required training on retail processes and wireless technology.
• Collaborate with colleagues to ensure a seamless customer experience.

Skills

Customer service mindset

Sales-oriented

Communication skills

Team collaboration

Education

High School Diploma/GED

Job description

T-Mobile US Inc. is seeking a Retail Mobile Associate to engage customers, explain plans, and guide them through their shopping journey in a fast-paced store environment.

You will develop product knowledge, demonstrate technology solutions with digital tools, complete training on retail processes and wireless innovations, and collaborate with teammates to deliver a seamless customer experience. Hourly pay starts at $18 with on-the-job training pay of $5 and a guaranteed $20/hour inclusive of