Mobile Tech Sales Pro | Stock Grant Eligible & Growth

T-Mobile; Spring (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

Medical insurance

Dental insurance

Vision insurance

Paid time off

Paid holidays

Parental leave

Flexible spending account

Commuter benefits

Job summary

T-Mobile USA, Inc. is hiring for a Mobile Associate role within its retail operations. This position supports customers by delivering technology and service solutions while building product knowledge and guiding shoppers through their journey.

Strong emphasis on customer interaction, digital tool usage, and service plan recommendations. The role includes on-the-job training, collaboration across channels, and a path toward higher roles with incentive opportunities.

Qualifications

• High School Diploma/GED (Required).
• 6 months of customer service and/or sales experience in Retail (Preferred).

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Customer service

Sales

Communication

Problem solving

Teamwork

Multitasking

Engaging people

Change agility

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring for a Mobile Associate role within its retail operations. This position supports customers by delivering technology and service solutions while building product knowledge and guiding shoppers through their journey.

Strong emphasis on customer interaction, digital tool usage, and service plan recommendations. The role includes on-the-job training, collaboration across channels, and a path toward higher roles with incentive opportunities.