Retail Tech Sales Associate | Growth & Stock Grants

T-Mobile; Eden Prairie (MN); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Stock grants

Stock purchase plan

Paid time off

Paid holidays

Parental leave

Family benefits

Back-up care

Disability insurance

Life insurance

Long-term care insurance

Transit discounts

Tuition assistance

College coaching

Pet insurance

Job summary

T-Mobile USA is hiring a Mobile Associate to support retail operations by assisting customers with technology and service needs in a fast-paced store environment. You will learn product knowledge, demonstrate solutions, and guide customers through their shopping journey to build loyalty.

The role requires strong communication, problem solving, and sales skills. You’ll complete training, collaborate with teammates, and contribute to a superior customer experience.

Qualifications

• High School Diploma/GED (Required).
• 6 months of customer service and/or sales experience, Retail environment. (Preferred).

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile USA is hiring a Mobile Associate to support retail operations by assisting customers with technology and service needs in a fast-paced store environment. You will learn product knowledge, demonstrate solutions, and guide customers through their shopping journey to build loyalty.

The role requires strong communication, problem solving, and sales skills. You’ll complete training, collaborate with teammates, and contribute to a superior customer experience.