Mobile Tech Sales Pro — Customer-Driven Growth

T-MOBILE USA, Inc.; Village of Plover (WI); On-site; USD 41,000 - 43,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

Paid time off

Health insurance

Job summary

T-Mobile USA, Inc. is hiring for a Mobile Associate role at our Wisconsin retail location. You will assist customers with technology and service needs, demonstrate plans and devices, and develop product knowledge through on‑the‑job training.

Joining the team means delivering personalized solutions, using digital tools, and collaborating with colleagues to ensure a positive customer experience and loyalty. Eligible for company benefits and growth opportunities.

Qualifications

• High School Diploma or GED required.
• 6 months customer service and/or sales experience in retail preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.

Skills

Customer Service

Communication

Sales

Change Agility

Multitasking

Teamwork Orientation

Engaging People

Customer Problem Solving

Legal to work in US

Education

High School Diploma/GED

6 months customer service or sales experience

Job description

T-Mobile USA, Inc. is hiring for a Mobile Associate role at our Wisconsin retail location. You will assist customers with technology and service needs, demonstrate plans and devices, and develop product knowledge through on‑the‑job training.

Joining the team means delivering personalized solutions, using digital tools, and collaborating with colleagues to ensure a positive customer experience and loyalty. Eligible for company benefits and growth opportunities.