Mobile Tech Sales Associate — Growth & Stock Grants

T-Mobile; Boston (MA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off

12 paid holidays

Job summary

T-Mobile is hiring for a role in retail operations in Boston, focusing on helping customers with technology and service needs. You will use digital tools to demonstrate coverage and benefits, and build relationships through personalized service and sales.

The position emphasizes training completion, strong communication, and teamwork to enhance the customer experience. 18+ years, US work authorization, and a high school diploma are required.

Qualifications

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment. (Preferred)

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs
• Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support
• Engage customers by exploring their needs and providing hands‑on demonstrations of technology and accessories
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Education

High School Diploma/GED

Job description

T-Mobile is hiring for a role in retail operations in Boston, focusing on helping customers with technology and service needs. You will use digital tools to demonstrate coverage and benefits, and build relationships through personalized service and sales.

The position emphasizes training completion, strong communication, and teamwork to enhance the customer experience. 18+ years, US work authorization, and a high school diploma are required.