Mobile Tech Sales Associate – Growth & Stock Benefits

T-Mobile; San Francisco (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Medical, dental and vision insurance

Job summary

T-Mobile USA, Inc. is hiring for a retail Mobile Associate to engage customers, demonstrate solutions, and support their shopping journey in a fast-paced store environment in San Francisco.

You will build product knowledge, use digital tools, and help customers select service plans while delivering exceptional service. The role includes on-the-job training, opportunities to earn incentives, and eligibility for annual stock grants.

Qualifications

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment. (Preferred)

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring for a retail Mobile Associate to engage customers, demonstrate solutions, and support their shopping journey in a fast-paced store environment in San Francisco.

You will build product knowledge, use digital tools, and help customers select service plans while delivering exceptional service. The role includes on-the-job training, opportunities to earn incentives, and eligibility for annual stock grants.