Mobile Tech Sales Associate

T-Mobile; Raleigh (NC); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) and stock grants

Paid time off & holidays

Employee discounts

Job summary

T-Mobile USA, Inc. is an Equal Opportunity Employer. This role supports retail operations by engaging customers and facilitating their technology and service needs in a fast-paced environment.

You will develop product knowledge, demonstrate technology solutions, and assist customers throughout their shopping journey while growing skills in digital tool usage and service plan recommendations. Competitive pay and robust benefits support your career growth.

Qualifications

• High School Diploma or GED is required.
• At least 6 months of customer service or sales experience in retail preferred.
• Must be at least 18 years old and legally authorized to work in the United States.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Use digital tools to demonstrate coverage, plans, and product features.
• Complete required training on retail processes, systems, and wireless technology.
• Collaborate with colleagues across channels to support a seamless customer experience.
• Perform other duties/projects as assigned by management.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is an Equal Opportunity Employer. This role supports retail operations by engaging customers and facilitating their technology and service needs in a fast-paced environment.

You will develop product knowledge, demonstrate technology solutions, and assist customers throughout their shopping journey while growing skills in digital tool usage and service plan recommendations. Competitive pay and robust benefits support your career growth.