Mobile Tech Advisor | Stock Grants & Benefits

tmobile; Hilliard (OH); On-site; USD 37,000 - 52,000; Full time

Benefits offered by this job

Stock Grant

401(k)

Paid Time Off

Medical/Dental/Vision

Job summary

T-Mobile USA, Inc. is seeking a Retail Associate to assist customers with technology and service needs in a fast-paced store environment. You will build product knowledge, demonstrate solutions, and guide shoppers through their journey.

Role focuses on customer interaction, digital tool usage, and service-plan recommendations, with success measured by satisfaction and understanding. Training and benefits are provided.

Qualifications

• High School Diploma or GED is required.
• 6 months of customer service or sales experience preferred in retail.
• Strong communication and problem-solving abilities.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized solutions.
• Use digital tools to demonstrate network coverage and plans.
• Complete required training on retail processes and wireless tech.
• Collaborate with colleagues to ensure a seamless customer experience.
• Support additional duties as assigned by management.

Skills

Customer Service

Sales

Communication

Teamwork

Multitasking

Engaging People

Change Agility

Problem Solving

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Retail Associate to assist customers with technology and service needs in a fast-paced store environment. You will build product knowledge, demonstrate solutions, and guide shoppers through their journey.

Role focuses on customer interaction, digital tool usage, and service-plan recommendations, with success measured by satisfaction and understanding. Training and benefits are provided.