Mobile Store Specialist — Customer Vision & Tech Enthusiast

T-Mobile; San Jose (CA); On-site; USD 42,000 - 61,000; Full time

Benefits offered by this job

Stock grants

401(k)

Health insurance

Paid time off

Holiday pay

Job summary

T-Mobile Store-in-Store Mobile Associates are the face of T-Mobile inside a warehouse/club kiosk setting, delivering energy, passion, and knowledge to customers in a high-traffic environment. You will educate, demonstrate, and recommend solutions while delivering outstanding experiences and helping customers stay connected.

Responsibilities include proactive customer engagement, thorough product knowledge, and relationship-building to drive sales, referrals, and service excellence in a

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in retail preferred.

Responsibilities

• Proactively engages with a broad range of customers in a high-traffic retail environment and demonstrates value of benefits.
• Complete training on store-in-store experience, new skills, products, processes, and systems knowledge.
• Build rapport, attract customers, follow up, collect referrals, and nurture relationships to drive sales.

Skills

Product Knowledge

Leadership

Sales

Customer Service

Communication

Relationship Building

Coaching

Customer Education

Sales Techniques

Consultative Selling

Customer Referrals

Customer Needs Identification

Customer Engagement

Customer Satisfaction Management

Education

High School Diploma/GED

Job description

T-Mobile Store-in-Store Mobile Associates are the face of T-Mobile inside a warehouse/club kiosk setting, delivering energy, passion, and knowledge to customers in a high-traffic environment. You will educate, demonstrate, and recommend solutions while delivering outstanding experiences and helping customers stay connected.

Responsibilities include proactive customer engagement, thorough product knowledge, and relationship-building to drive sales, referrals, and service excellence in a