Mobile Store-in-Store Pro – Training Pay & Stock Grants

T-Mobile USA; Gaithersburg (MD); On-site; USD 26,000 - 29,000; Full time

Job summary

T-Mobile USA hires Store-in-Store Mobile Associates to engage with customers in a busy warehouse/club kiosk setting. You will educate customers, demonstrate products, and recommend solutions to keep customers connected to what matters most.

The role requires a High School diploma or GED and at least 6 months of customer service or retail sales experience. Travel is not required, and all employees benefit from T-Mobile's total rewards program.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in retail preferred.

Responsibilities

• Interact with customers in a high-traffic retail environment to educate and upsell.
• Use digital tools, communicate effectively, and reference store resources.
• Complete training on store-in-store processes and products to provide excellent customer experiences.
• Build rapport, trust, and loyalty with customers to drive sales activity.

Skills

Communication

Relationship Building

Customer Education

Sales

Customer Communications

Customer Satisfaction

Product Knowledge

Leadership

Customer Referrals

Sales Prospecting

Education

High School Diploma/GED

Job description

T-Mobile USA hires Store-in-Store Mobile Associates to engage with customers in a busy warehouse/club kiosk setting. You will educate customers, demonstrate products, and recommend solutions to keep customers connected to what matters most.

The role requires a High School diploma or GED and at least 6 months of customer service or retail sales experience. Travel is not required, and all employees benefit from T-Mobile's total rewards program.