Mobile Store-in-Store Pro | Customer-Focused Tech Sales

T-MOBILE USA, Inc.; Lake Elsinore (CA); In loco; USD 27.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

Stock grant

Employee stock purchase plan

401(k)

Descrizione del lavoro

T-Mobile USA, Inc. seeks a Store-in-Store Mobile Associate to deliver energy, passion, and expertise in a busy warehouse/club kiosk setting.

The role focuses on educating customers, demonstrating solutions, and driving sales in a dynamic environment. You will learn T-Mobile’s store-in-store processes, products, and customer service standards while building relationships and ensuring a high level of customer satisfaction.

Competenze

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in retail preferred.

Mansioni

• Proactively engages with a broad range of customers in a high-traffic retail environment and educates customers on products and services.
• Complete training on store-in-store experience, skills, products, processes, and systems; participate in knowledge sharing and store operations.
• Provide exceptional service, build rapport, attract potential customers, follow up, collect referrals, and foster relationships to drive sales.

Conoscenze

Communication

Relationship Building

Customer Education

Sales

Customer Communications

Customer Satisfaction Management

Product Knowledge

Leadership

Customer Referrals

Sales Prospecting

Sales Techniques

Consultative Selling

Customer Service

Customer Engagement

Coaching

Customer Needs Identification

Formazione

High School Diploma/GED

Descrizione del lavoro

T-Mobile USA, Inc. seeks a Store-in-Store Mobile Associate to deliver energy, passion, and expertise in a busy warehouse/club kiosk setting.

The role focuses on educating customers, demonstrating solutions, and driving sales in a dynamic environment. You will learn T-Mobile’s store-in-store processes, products, and customer service standards while building relationships and ensuring a high level of customer satisfaction.