Mobile Store-in-Store Expert — Training Pay & Stock Grants

T-Mobile; Severn (MD); On-site; USD 27,000 - 28,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

Medical insurance

Dental and vision insurance

Paid time off

12 paid holidays

Parental and family leave

Family building benefits

Back-up care

Tuition assistance

College coaching

Commuter benefits

Pet insurance

Job summary

At T-Mobile, Store-in-Store Mobile Associates are the face of the brand inside a warehouse/club kiosk, bringing energy, knowledge, and care to every customer interaction in a high-traffic setting.

You will learn products and processes, educate customers, demonstrate solutions, and build rapport to drive sales while delivering outstanding experiences and staying connected to what matters most.

Qualifications

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, retail environment. (Preferred)
• Customer Education (Required)
• Sales (Required)
• Customer Communications (Required)
• Product Knowledge (Required)
• Customer Referrals (Required)
• Sales Prospecting (Required)
• Consultative Selling (Required)
• Customer Needs Identification (Required)
• Communication (Required)
• Customer Satisfaction Management (Required)
• Customer Service (Required)
• Customer Engagement (Required)
• Relationship Building (Required)
• Coaching (Required)
• Leadership (Required)
• Sales Techniques (Required)
• At least 18 years of age
• Legally authorized to work in the United States

Responsibilities

• Proactively engages with a broad range of customers in a highly-traffic retail environment.
• Educate customers and showcase the value of T-Mobile’s benefits.
• Complete training on store processes and product knowledge.
• Build rapport, trust, and loyalty with every interaction.

Skills

Customer Education

Sales

Customer Communications

Product Knowledge

Customer Referrals

Sales Prospecting

Consultative Selling

Customer Needs Identification

Communication

Customer Satisfaction Management

Customer Service

Customer Engagement

Relationship Building

Coaching

Leadership

Sales Techniques

Education

High School Diploma/GED (Required)

Job description

At T-Mobile, Store-in-Store Mobile Associates are the face of the brand inside a warehouse/club kiosk, bringing energy, knowledge, and care to every customer interaction in a high-traffic setting.

You will learn products and processes, educate customers, demonstrate solutions, and build rapport to drive sales while delivering outstanding experiences and staying connected to what matters most.