Mobile Store-in-Store Associate: Customer Experience & Tech

T-MOBILE USA, Inc.; Aurora (CO); On-site; USD 22,162 - 31,564; Part time

Job summary

T-MOBILE USA, Inc. seeks Mobile Associates to enhance customer experiences within retail locations, acting as brand ambassadors. Candidates will engage a diverse customer base while showcasing T-Mobile products, handling store operations, and ensuring the highest customer service standards.

The ideal candidate will have a High School Diploma or GED, with customer service experience, and demonstrate strong engagement and sales skills in a dynamic retail environment. Join our team to thrive in a role that emphasizes customer interaction and innovation.

Qualifications

• 6 months of customer service and/or sales experience, Retail environment preferred.

Responsibilities

• Proactively engage with customers in a highly-traffic retail environment.
• Leverage digital tools during customer interactions.
• Maintain knowledge of systems and current promotions.
• Perform store operations such as opening and closing procedures.
• Build rapport and loyalty with customers.

Skills

Coaching

Communication

Customer Service

Sales

Relationship Building

Education

High School Diploma/GED

Job description

T-MOBILE USA, Inc. seeks Mobile Associates to enhance customer experiences within retail locations, acting as brand ambassadors. Candidates will engage a diverse customer base while showcasing T-Mobile products, handling store operations, and ensuring the highest customer service standards.

The ideal candidate will have a High School Diploma or GED, with customer service experience, and demonstrate strong engagement and sales skills in a dynamic retail environment. Join our team to thrive in a role that emphasizes customer interaction and innovation.