Mobile Store-in-Store Associate: Customer Experience & Tech

T-MOBILE USA, Inc.; Burbank (CA); On-site; USD 22,162 - 31,564; Part time

Job summary

T-MOBILE USA, Inc. seeks Mobile Associates to bring the T‑Mobile brand to life in retail locations. These associates engage customers, using digital tools to educate and recommend solutions while building strong relationships. Ideal candidates will have a High School Diploma and 6 months of customer service experience, preferably in retail.

The position offers a pay rate of $19.50 per hour, plus extra training pay, in a dynamic, customer-focused environment.

Qualifications

• 6 months of customer service and/or sales experience, preferably in a retail environment.
• At least 18 years of age.
• Legally authorized to work in the United States.

Responsibilities

• Engage with customers in a high‑traffic retail environment.
• Utilize digital tools to educate customers on T‑Mobile solutions.
• Complete training and maintain knowledge of products.
• Perform store operations and manage kiosk security.
• Build rapport and exceed customer expectations.

Skills

Coaching

Communication

Consultative Selling

Customer Engagement

Sales Techniques

Education

High School Diploma/GED

Job description

T-MOBILE USA, Inc. seeks Mobile Associates to bring the T‑Mobile brand to life in retail locations. These associates engage customers, using digital tools to educate and recommend solutions while building strong relationships. Ideal candidates will have a High School Diploma and 6 months of customer service experience, preferably in retail.

The position offers a pay rate of $19.50 per hour, plus extra training pay, in a dynamic, customer-focused environment.