Mobile Store Expert - Tech & Customer Solutions

T-MOBILE USA, Inc.; Meridian (ID); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Stock grants

401(k) plan

Paid time off

Stock purchase plan

Career development

Job summary

T-Mobile USA, Inc. is hiring Mobile Associates, Store-in-Store to engage customers, educate them on our wireless solutions, and drive sales in a high-traffic retail setting.

You will use digital tools, demonstrate value, and support onboarding and promotions while building relationships with leadership and customers. Role emphasizes superior customer service, proactive engagement, and meeting quality of sale metrics in a fast-paced environment.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience preferred.
• Legally eligible to work in the United States.

Responsibilities

• Engage customers in a high-traffic retail environment and educate them on T-Mobile solutions.
• Use digital tools to assist customers and demonstrate product value.
• On-board customers, maintain knowledge of promotions, and achieve targets.
• Build relationships with local leadership to support customer experience.

Skills

Coaching

Communication

Consultative Selling

Customer Engagement

Sales Techniques

Product Knowledge

Relationship Building

Sales

Teamwork

Education

High School Diploma

Job description

T-Mobile USA, Inc. is hiring Mobile Associates, Store-in-Store to engage customers, educate them on our wireless solutions, and drive sales in a high-traffic retail setting.

You will use digital tools, demonstrate value, and support onboarding and promotions while building relationships with leadership and customers. Role emphasizes superior customer service, proactive engagement, and meeting quality of sale metrics in a fast-paced environment.