Mobile Store Expert: High-Energy Customer Advocate

T-Mobile US Inc.; Brunswick (GA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Annual Stock Grant

Employee Stock Purchase Plan

401(k)

Paid time off

Paid holidays

Parental leave

Job summary

T-Mobile US Inc. is hiring for a Store-in-Store Mobile Associate to be the face of our brand in a busy warehouse/club kiosk setting. You’ll educate customers, demonstrate products, and help customers understand the value of T-Mobile’s benefits while delivering outstanding service.

Join a team that thrives in a fast-paced environment, grows your skills, and contributes to driving sales. Training is provided, and a path to expert roles and incentives is available.

Qualifications

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, retail environment (Preferred)

Responsibilities

• Engage with a broad range of customers in a high-traffic retail environment and showcase the value of store benefits.
• Complete training on store-in-store experience, products, processes, and reference resources; continuously learn and improve skills.
• Provide exceptional service, build rapport, and drive sales activity while maintaining customer relationships.

Skills

Communication

Relationship Building

Customer Education

Sales

Customer Communications

Customer Satisfaction Management

Product Knowledge

Leadership

Customer Referrals

Sales Prospecting

Sales Techniques

Consultative Selling

Customer Service

Customer Engagement

Coaching

Customer Needs Identification

Education

High School Diploma or GED

Job description

T-Mobile US Inc. is hiring for a Store-in-Store Mobile Associate to be the face of our brand in a busy warehouse/club kiosk setting. You’ll educate customers, demonstrate products, and help customers understand the value of T-Mobile’s benefits while delivering outstanding service.

Join a team that thrives in a fast-paced environment, grows your skills, and contributes to driving sales. Training is provided, and a path to expert roles and incentives is available.