Store-in-Store Mobile Expert — Energetic Customer Advocate

T-Mobile US Inc.; Easton (Northampton County); Presencial; USD 25.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Health insurance

Dental & vision

Descripción de la vacante

T-Mobile US Inc. is hiring for Store-in-Store Mobile Associates to be faces of the brand in a warehouse/club kiosk setting. You will educate customers, demonstrate products, and deliver outstanding service in a fast-paced environment.

Role emphasizes energy, relationship-building, and the ability to adapt as technology evolves. Training, incentives, stock grants, and benefits support career growth within the Un-Carrier culture.

Formación

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience in retail preferred.

Responsabilidades

• Engage with customers in a high-traffic retail environment, educate customers, and demonstrate value of benefits.
• Complete training on store-in-store experience, new skills, products, and processes; share knowledge and perform store operations.
• Build rapport, drive sales activity, follow up with customers, collect referrals, and support Be Back processes.

Conocimientos

Communication

Relationship Building

Customer Education

Sales

Customer Communications

Customer Satisfaction Management

Product Knowledge

Leadership

Customer Referrals

Sales Prospecting

Sales Techniques

Consultative Selling

Customer Service

Customer Engagement

Coaching

Customer Needs Identification

Educación

High School Diploma/GED

6 months customer service/sales experience (retail)

Descripción del empleo

T-Mobile US Inc. is hiring for Store-in-Store Mobile Associates to be faces of the brand in a warehouse/club kiosk setting. You will educate customers, demonstrate products, and deliver outstanding service in a fast-paced environment.

Role emphasizes energy, relationship-building, and the ability to adapt as technology evolves. Training, incentives, stock grants, and benefits support career growth within the Un-Carrier culture.