Mobile Store Expert — Customer Tech Advisor

T-MOBILE USA, Inc.; Brandon (FL); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Holidays (12)

Job summary

T-Mobile USA, Inc. is seeking Store-in-Store Mobile Associates to engage customers in a high-traffic retail setting, educate them on products, and promote benefits. You will complete comprehensive training on store-in-store experiences and learn new skills continuously.

We value friendly, proactive team players who can connect with customers, drive sales activity, and foster loyalty. This role offers growth and broad benefits, with an emphasis on exceptional service and teamwork.

Qualifications

• High School diploma or GED required.
• Retail sales or customer service experience preferred (6 months).
• Strong communication and relationship-building skills.

Responsibilities

• Engage with customers in a high-traffic retail environment, educate and showcase benefits.
• Complete training on store-in-store experience, products, and processes.
• Engage with customers, drive sales, collect referrals, and build rapport.

Skills

Coaching

Communication

Consultative Selling

Customer Communications

Customer Education

Customer Engagement

Customer Needs Identification

Customer Referrals

Customer Satisfaction Management

Customer Service

Leadership

Product Knowledge

Relationship Building

Sales

Sales Prospecting

Sales Techniques

Education

High School Diploma/GED

6 months of customer service/sales experience

Job description

T-Mobile USA, Inc. is seeking Store-in-Store Mobile Associates to engage customers in a high-traffic retail setting, educate them on products, and promote benefits. You will complete comprehensive training on store-in-store experiences and learn new skills continuously.

We value friendly, proactive team players who can connect with customers, drive sales activity, and foster loyalty. This role offers growth and broad benefits, with an emphasis on exceptional service and teamwork.