Mobile Store Associate — Fast-Paced Tech Sales + Stock Grants

T-Mobile; Stafford (TX); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

Paid time off

Paid holidays

Medical, dental and vision insurance

Job summary

T-Mobile USA, Inc. seeks a Store-in-Store Mobile Associate to engage customers in a high-traffic warehouse/club setting, educate on products, demonstrate solutions, and drive sales with energy and expertise.

You will complete training, learn new skills, and provide outstanding experiences while building relationships and referrals. The role emphasizes service, pace, rapport, and loyalty in a dynamic environment.

Qualifications

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, retail environment. (Preferred)
• At least 18 years of age
• Legally authorized to work in the United States

Responsibilities

• Proactively engages with a broad range of customers in a highly-traffic retail environment. You will use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile's warehouse/club member benefits.
• Complete training on the T-Mobile store-in-store experience, new skills, products, and processes, and knowledge of systems and reference resources. You will continuously learn and improve your skills to provide the best possible experience for our customers! Will perform skills practicing, knowledge sharing, and store operations.
• At T-Mobile, we are passionate about providing excellent customer experiences, being friendly, and engaging with customers. We can connect on a personal level, match the pace of the customer, establish rapport, trust, and loyalty with every interaction. You will proactively attract potential customers to further drive sales activity in your location. You can follow up with customers, collect referrals, handle Be Back processes, and form relationships with new and existing customers.

Skills

Product Knowledge

Leadership

Customer Referrals

Sales Prospecting

Sales Techniques

Consultative Selling

Customer Service

Customer Engagement

Coaching

Customer Needs Identification

Communication

Relationship Building

Customer Education

Sales

Customer Communications

Customer Satisfaction Management

Education

High School Diploma/GED (Required)

6 months of customer service and/or sales experience, retail environment. (Preferred)

Job description

T-Mobile USA, Inc. seeks a Store-in-Store Mobile Associate to engage customers in a high-traffic warehouse/club setting, educate on products, demonstrate solutions, and drive sales with energy and expertise.

You will complete training, learn new skills, and provide outstanding experiences while building relationships and referrals. The role emphasizes service, pace, rapport, and loyalty in a dynamic environment.