Mobile Store Associate: Drive Customer Connections

tmobile; Peoria (IL); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Annual Stock Grant

Employee Stock Purchase Plan

Medical, dental and vision insurance

Paid time off and holidays

Job summary

At T-Mobile, Store-in-Store Mobile Associates deliver outstanding customer experiences in a high-traffic warehouse/club setting. You’ll educate customers, demonstrate solutions, and drive sales while maintaining energy, empathy, and product knowledge.

Role emphasizes relationship-building, coaching, and proactive customer engagement. Paid hourly base with training pay; eligible for annual stock grants and employee stock purchase plans plus comprehensive benefits.

Qualifications

• High School Diploma or GED required.
• Retail environment experience preferred (6 months).
• Strong customer service and sales skills.

Responsibilities

• Engage with customers in a high-traffic retail environment.
• Educate customers and demonstrate products and policies.
• Drive sales and attract referrals; follow Be Back processes.
• Build rapport and trust to exceed customer expectations.

Skills

Leadership

Sales Techniques

Customer Education

Sales

Customer Communications

Product Knowledge

Customer Referrals

Sales Prospecting

Consultative Selling

Customer Needs Identification

Communication

Customer Satisfaction Management

Customer Service

Customer Engagement

Relationship Building

Coaching

Education

High School Diploma/GED (Required)

Job description

At T-Mobile, Store-in-Store Mobile Associates deliver outstanding customer experiences in a high-traffic warehouse/club setting. You’ll educate customers, demonstrate solutions, and drive sales while maintaining energy, empathy, and product knowledge.

Role emphasizes relationship-building, coaching, and proactive customer engagement. Paid hourly base with training pay; eligible for annual stock grants and employee stock purchase plans plus comprehensive benefits.