Mobile Store Ambassador — Store-in-Store Excellence & Growth

T-Mobile; Fort Wayne (IN); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Stock grants

401(k)

Paid time off

Paid holidays

Medical insurance

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate for Store-in-Store operations in a fast-paced retail setting. You will engage customers, educate them on T-Mobile solutions, and use solution-based selling to demonstrate value while meeting performance targets. This role emphasizes building relationships and delivering exceptional service.

You will participate in training, use digital self-serve tools, and work with nearby stores to onboard customers, ensuring a smooth shopping experience.

Qualifications

• High School Diploma or GED required, retail experience preferred.
• Demonstrated coaching and strong communication skills.
• Ability to identify customer needs and provide consultative selling.

Responsibilities

• Engage customers in a high-traffic retail environment using digital tools.
• Educate, demonstrate, and recommend T-Mobile products and services.
• Build rapport, drive sales, and exceed customer experience metrics.
• Collaborate with store leadership to support customer onboarding and issues.

Skills

Coaching

Communication

Consultative Selling

Customer Engagement

Customer Education

Customer Needs Identification

Sales

Be Back referrals

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate for Store-in-Store operations in a fast-paced retail setting. You will engage customers, educate them on T-Mobile solutions, and use solution-based selling to demonstrate value while meeting performance targets. This role emphasizes building relationships and delivering exceptional service.

You will participate in training, use digital self-serve tools, and work with nearby stores to onboard customers, ensuring a smooth shopping experience.