Mobile Solutions Specialist

T-MOBILE USA, Inc.; Morehead City (NC); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Employee stock grants

Job summary

T-Mobile USA, Inc. is hiring to support retail operations, helping customers with technology and service needs in a fast-paced setting. You’ll build product knowledge, demonstrate solutions, and guide customers through their shopping journey, aiming for high satisfaction.

You’ll learn retail processes, use digital tools, and collaborate with teammates to ensure a seamless experience while advancing loyalty and engagement.

Qualifications

• Six months of customer service and/or sales experience (preferred).
• Knowledge of retail environment is a plus.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes and wireless technology.

Skills

Customer Service

Sales

Communication

Teamwork

Multitasking

Change Agility

Engaging People

Problem Solving

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring to support retail operations, helping customers with technology and service needs in a fast-paced setting. You’ll build product knowledge, demonstrate solutions, and guide customers through their shopping journey, aiming for high satisfaction.

You’ll learn retail processes, use digital tools, and collaborate with teammates to ensure a seamless experience while advancing loyalty and engagement.