Mobile Solutions Associate - In-Store Excellence

T-Mobile; Webster (TX); On-site; USD 26,174 - 31,684; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to energize in-store interactions, educate customers on devices and plans, and drive solution-based selling in a fast-paced retail environment.

You will use digital tools, build rapport, and guide customers through self-serve options while meeting performance metrics and ensuring stellar service. Training is provided, with stock grants and benefits supporting growth.

Qualifications

• Coaching customers and colleagues to improve performance.
• Strong communication skills and product knowledge.
• Ability to identify customer needs and sell solutions.

Responsibilities

• Engage with customers in a high-traffic retail setting.
• Demonstrate and educate customers on T-Mobile solutions and apps.
• Meet or exceed sales and quality-of-sale metrics.
• Collaborate with store leadership to ensure a positive customer experience.

Skills

Coaching

Communication

Consultative Selling

Customer Engagement

Customer Education

Customer Service

Sales

Sales Techniques

Relationship Building

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to energize in-store interactions, educate customers on devices and plans, and drive solution-based selling in a fast-paced retail environment.

You will use digital tools, build rapport, and guide customers through self-serve options while meeting performance metrics and ensuring stellar service. Training is provided, with stock grants and benefits supporting growth.