Mobile Solutions Advisor - In-Store & Partner Locations

T-Mobile USA; Caseyville (IL); Presencial; USD 25.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hourly pay

Training pay

Annual incentive

Descripción de la vacante

T-Mobile USA is hiring Mobile Associates, Store-in-Store, to engage customers and demonstrate T-Mobile solutions in busy retail environments. You will educate, upsell, and ensure a high-quality customer experience while using digital tools to support self-serve options.

Initial training includes in-store processes, product knowledge, and promotions. A base hourly wage of $18.00 with $5 training pay is offered, plus potential annual incentives based on performance.

Formación

• 6 months of customer service and/or sales experience, Retail environment preferred.
• Customer-focused and able to educate customers on products.

Responsabilidades

• Engage with customers in a high-traffic retail setting and showcase T-Mobile solutions.
• Use digital tools to educate customers and demonstrate product value.
• Complete training on in-store processes and review promotions to stay customer-ready.
• Build relationships with nearby locations to onboard customers and support store operations.

Conocimientos

Customer service

Sales

Communication

Educación

High School Diploma/GED

Descripción del empleo

T-Mobile USA is hiring Mobile Associates, Store-in-Store, to engage customers and demonstrate T-Mobile solutions in busy retail environments. You will educate, upsell, and ensure a high-quality customer experience while using digital tools to support self-serve options.

Initial training includes in-store processes, product knowledge, and promotions. A base hourly wage of $18.00 with $5 training pay is offered, plus potential annual incentives based on performance.