Mobile Solutions Advisor

T-Mobile; Town of Florida (NY); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Annual Stock Grant

Employee Stock Purchase Plan

401(k)

Paid time off

12 paid holidays

Medical insurance

Dental insurance

Vision insurance

Flexible Spending Account

Life insurance

Disability insurance

Parental leave

Transit discounts

Job summary

T-Mobile is hiring for a Mobile Associate role that focuses on delivering personalized technology and service solutions in a fast-paced retail setting. You will build product knowledge, demonstrate features, and guide customers through their shopping journey.

The role emphasizes strong customer interaction skills, proficiency with digital tools, and collaboration with team members to meet sales and service goals. Training and incentives accompany base pay in a comprehensive total rewards package.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience preferred in a retail environment.

Responsibilities

• Deliver personalized technology and service solutions to meet customer needs.
• Demonstrate network coverage, service plans and product features using digital tools.
• Complete required training to build knowledge of retail processes and wireless technology innovations.
• Collaborate with colleagues across channels to ensure a seamless customer experience.

Skills

Communication

Customer Service

Sales

Teamwork

Multitasking

Problem Solving

Engaging People

Change Agility

Education

High School Diploma / GED

Job description

T-Mobile is hiring for a Mobile Associate role that focuses on delivering personalized technology and service solutions in a fast-paced retail setting. You will build product knowledge, demonstrate features, and guide customers through their shopping journey.

The role emphasizes strong customer interaction skills, proficiency with digital tools, and collaboration with team members to meet sales and service goals. Training and incentives accompany base pay in a comprehensive total rewards package.