Mobile Service Technician

Gastonia Chrysler Dodge Jeep Ram; Gastonia (NC); On-site; USD 38,000 - 60,000; Full time

Job summary

Gastonia Chrysler Dodge Jeep Ram is seeking a qualified Automotive Service Technician to perform maintenance and repairs on a variety of vehicles. You will diagnose systems, conduct multi-point inspections, and provide clear explanations to customers.

Must be able to work efficiently, maintain service orders, and uphold dealership standards. We train and grow our own staff; a valid driver’s license is required.

Qualifications

• Minimum 2 years of mechanical experience required.
• Excellent communication and basic computer skills.
• Willingness to learn and grow in a fast-paced environment.
• Team player with a proactive attitude and motivation to succeed.
• Valid driver's license with a good driving record.

Responsibilities

• Perform repairs and maintenance per dealership standards and warranty specifications.
• Diagnose and repair vehicle systems including engine, transmission, electrical, steering, suspension, brakes, and A/C.
• Conduct multi-point inspections and follow service SOPs at all times.
• Explain estimates and required repairs to customers in clear terms and provide time frames.
• Test-drive vehicles and verify repairs with diagnostic tools and specialized equipment.
• Keep repair orders up to date and maintain clean, safe workspace.

Skills

Mechanical experience

Communication skills

Computer skills

Team player

Motivation

Reading instructions

Driver's license

Job description

Job Responsibilities:Perform work specified on maintenance and repair orders with efficiency and in accordance with dealership standardsExecute repairs under warranty to manufacturer specificationsDiagnose, maintain, and repair vehicle automotive systems, including engine, transmission, electrical, steering, suspension, brakes, air-conditioning, etc.Perform multi-point inspectionsExecutes the service SOP (Standard Operating Procedures) at all times.Utilizes AutoPoint and keeps all repair orders up to date and strives to maintain at least two recommendations per vehicle.Fix the vehicle right the first time! Make quality checks after each repair.Saves and tags parts of the job if under warranty or if requested by the customer.Explain mechanical diagnoses and required repairs in a non-technical manner to service advisors and customers, providing an estimate of the time needed for additional repairsTest-drive vehicles before and after repairs and test components and systems using diagnostic tools and special service equipmentClock on and off all repair orders as requiredLearn new technical information and techniques in formal training sessions to keep up with rapidly changing technologyParticipates in manufacturer-sponsored training programs, schools, and events.Adhere to company regulations and keep abreast of recalls, updates, and bulletins.Reports machinery malfunctions or defects to supervisor.Ensure the customer's vehicles are kept clean. Notifies service advisor immediately of anything that has happened to change the appearance or conditions of the vehicles.Input all vehicle recommendations and complete check sheets in MPIFind pricing and availability of needed parts in the 'notes' section in MPIReport any safety issues to management and ensure a clean working areaJob Qualifications:At least 2 years of mechanical experience requiredManufacture certification is a plus but not required. We train and grow our own!Excellent communication service skills and essential computer skills.Team player who enjoys working in a fast-paced environment.A high level of motivation and demonstrated ability to learn and succeedAbility to read and comprehend instructions and informationProven knowledge of vehicle mechanical operationsValid driver's license with a good driving record